September 2016 Newsletter



September Newsletter

Welcome to our September newsletter.  Once again we have been busy behind the scenes updating your desktop software, fixing bugs and adding new features.  As one of our customers would say, playing with our ones and zeroes.  We are making great progress on our responsive websites, with several released and another few in the pipeline.  There are plenty of new and exciting features planned and as always we appreciate your feedback and comments.


Thatcham Data Users

Our Thatcham users can now find more accurate wheels for their customers as we now have extra wheel data, such as PCD and number of studs. It will reduce the chance of selling a wrong wheel and then having to refund it. Refunding increases costs because of the cost of delivery. In the new version, when a user adds a wheel through a vehicle, it will automatically do a RegNo lookup to fill in the wheel data for that vehicle. Similarly, when searching for wheels, users can also do a RegNo lookup to automatically fill in the wheel search criteria, which will speed up the search and also find the accurate matched results.


Dismantling of Tyres, Wheels and NCS Parts.

We are currently working on dismantling of tyres, wheels and NCS parts. When providing dismantling status for tyres, wheels and NCS parts, it can tell the users the availability of the parts when their customers try to buy them. Also the tyres, wheel, and the NCS parts can be sent to Touch Screen Dismantling to dismantle after we added the dismantling ability status.

eBay Logo

Ebay Policies Requirements

Some of you had received the following warning from ebay when trying to upload items. Seller profiles will soon be mandatory while creating a new listing. Support for legacy postage, payment and returns fields will be removed for sellers opted into business policies.

Ebay is pushing the use of business profiles and it is our understand that they are soon going to force everyone who has enabled business profiles to use them exclusively, then at some point the future force all business sellers to use them.

The current version of Frontier has the option to use business profiles if you wish, what this entails is you setting up your payment, return and shipping profiles on eBay and assigning them a recognisable name. Then when you come to upload an item in Frontier you will be presented with three dropdown boxes, one for payment, one for returns and one for shipping rather than selecting the couriers and assigning postage costs.


Vehicle Labels

We have implemented the ability to print vehicle labels with a big barcode for sticking to windscreen. They’re nominally 20cm x 5cm and are designed so a fork lift driver can scan them without leaving his cab, to make it quick and easy when putting vehicles back in the rakcs. This does require a long range Bluetooth scanner.

To print these labels, a separate printer is required (we recommend Zebra ZT230) as these are bigger than the item labels and the printer settings are slightly different.








Get to know Laura

This month we are getting to know our apprentice Laura a little better! Laura is our Digital Marketer and manages all aspects of our marketing. She maintains all of our social media accounts and uses them to engage with our customers. Laura creates our monthly newsletter and our other email campaigns as well as writing our weekly news stories. Laura is responsible for DH Systems and our customers’ Analytics/AdWords/Conversions. Her marketing services have also been extended to DH Systems customers and she can take control of your social media accounts, Analytics/AdWords/Conversions and can write content for your website as well as post news stories and create newsletters.
What is the best part of your job?

The thing I enjoy most about my job is that it is fun and it is different each day, social media and the internet are growing rapidly and it’s great to be in a role that is always changing. I like that I get to use my creativeness in my job and can also design new graphics or icons for DH Systems.

What do you do in your spare time?

During the week I like to go to the gym after work and at the weekend I usually go out with my friends. I am interested in art and design and occasionally spend my time drawing or painting.

Favourite holiday destination: The best holiday I’ve been on was Las Vegas, I went a couple of years ago with my family, the hotels are amazing!

A fact about yourself: I have a phobia of onion rings!!


Graeme’s Bungee Jump

Congratulations to Graeme who has successfully completed his Bungee Jump at Killiecrankie and has so far managed to raise £1,130 of a £1,000 target for his chosen charity XLP. XLP’s main focus is helping disadvantaged youths to give them equal opportunities in society.

A few words from Graeme after the jump…
“It truly was a memorable experience (although, not necessarily one that I will be repeating in a hurry). We reached (and passed) our £1000 target and have been truly humbled by your generosity – especially those people who donated and who I haven’t seen for 40-45 years, and others who I have NEVER met – yet! You all deserve a huge round of applause for your amazing generosity. Thank you from the bottom of my heart.”

You can read more about XLP and Graeme’s story on the jump on his Just Giving page, donations are still welcomed!









The Heb – Race on the edge: Day 1

My first adventure race and it was truly epic – unbelievable views and terrain added in with pretty much everything from sunshine to storms and lashing rain. The Outer Hebrides consists of Rocky Mountains, sea inlets, gorgeous sandy beaches and peat bogs everywhere else. The race started off with a run to get to the bikes at the start, next there was a decent road cycle and I went pretty well along here and was just outside the top 10. I have never raced over peat bogs before but it is just mental and great fun. We got to the first check point and then aimed for the hilltop – a 300 m summit.












I checked my time at the bottom of the hill and I was on my original target time so I decided to do the third checkpoint as it was a 90 minute penalty if missed. I went hard on the bike again before getting to the next running section at the stunning tidal Isle of Vallay. There was now another good cycle over to Loch Maddy and the kayaking. The kayak was an out and back with the turning point being a small island. Got back onto dry land and the heavens opened up and the wind had gotten right up. Needless to say the next section was down road heading directly into the wind and rain. After a few long miles it was time to go off-road. Now all I had to do was cycle the last 20km as quickly as I could – I ate every gel I had and went for it. And I held on – I took line honours! I was under no illusions – when my time penalty was applied I would be nowhere near the lead but for me it felt like winning! I ended up 12th after day 1 with which I was absolutely elated.


The Heb – Race on the Edge: Day 2

Day 2 dawned breezy and wet, not unusual for the Outer Hebrides. Today was all about tactics – do you do just the small first hill and take the huge 5:30 time penalty or take the risk of doing the 2 big mountains but getting timed out… It didn’t seem to me like it was worth doing just one of the big mountains as you only had to go halfway down to get the second summit. I had my own agenda, namely to beat my good friends and arch rivals Martin and Neil – so my strategy was set for me – whatever they did on the hills I would be doing. After a quick sprint I was on their wheels where I stayed despite much shouting of wheel leach.


There then followed many kilometres on land rover tracks, by this point I knew there weren’t that many people in front of me on the road, more than half of the teams opted not to do the 2 big hills and do just the small hills like us. I got to the next checkpoint on Orasaigh in the lead on the ‘road’. I held my lead for the rest of the cycle. There followed a short run around the headland to the kayaking then a run back to the last mandatory climb of the day. I decided to curl around the hill as this looked better for me. Alas I should have read my instructions properly as I was climbing up the high summit whereas my adversaries were dibbing on the lower summit. So I sprinted back down and over to the check point. I started to jog the last half mile to finish whereupon a little boy, who had been filming us as we went past on the way up, came out and said well done Mister, all you have to do now is beat me and this 11-year-old sprinted off far too fast for me to keep up.


Hells Hop race

Hells Hop Swimrun – not sure if you all know what a Swimrun is? It is what it says on the tin you swim and run but unlike triathlons you have to take all your kit around the entire course with you! Hells Hop consists of 13 swims and 13 runs totalling up to just under 30km of running and 7km of swimming. The race started with a mass dive from the Tall Ship ‘Lady of Avenel’. I’ve never been scared swimming in the sea before but there were times when panic was looming – you could go for several minutes and see nobody because of the swell. After 40 minutes you get out the water and it was then onto a 2.5km off-road run to the southernmost point of Eriskay.










Then it was the most exciting and potentially dangerous swims out to the stacks that lie off the south of Eriskay. The swim itself is short at 40m but this is a proper rocky ingress and egress and a lot of tide! I adopted what I will call the ‘seal’ method which basically involved belly flopping up the rocks with each wave and holding on with grim death as each receded. There then followed a relatively gentle 4km along the road before starting the longest swim of the day. I got lucky as this point and got a partner (I didn’t actually have a partner at the start) … Tim! Unfortunately, his partner, Erica, lost her food down a rabbit hole on the first run.  It was a gentle off road run next to the shoulder of a pass where there was a short 100m swim through a lochan. Then a nice off-road run down the other side followed by 9km along the road due west back into the sea. There was a 800m beach swim which was much smoother and nicer than expected from our earlier sea swims. The race was almost done now with 4km along flat landrover tracks followed by a nice 1250m swim in a loch. Then 2km along the road, 750 swim and 200m sprint to the finish. Big thanks to Tim who dragged me around the rest of the course quicker than I would otherwise have gone.









I would like to say a massive thanks to all the team at Durty Events for putting on The Heb, a truly epic race and a very heartfelt thanks to all the marshals and volunteers who give up their precious time to allow us to race. Also a massive thanks to the organisers of Hells Hop Swimrun, their safety crews and all the volunteers that make these events possible and of course the sponsors!

You can read The BBC’s news article on Hell’s Hop and see some pictures here!