Support

System requirements

We have recommended minimum specifications for our programs to run in a satisfactory way. Please contact us to discuss your setup before making any purchasing decisions. All software must be genuine, fully licensed and activated.



Desktop Computer System

  • Microsoft Windows 7 or Windows 8
  • Microsoft Office 2010 or Office 2013 (32-bit only)
  • Dual core processor (i3 or higher)
  • 4GB RAM
  • 500GB HDD (SSD ideal for C: for maximum performance)
  • Monitor capable of full 24 bit colour, at least 1280 x 1024 (Note: low vertical resolutions will result in lots of scrolling up and down the screen)


Android Frontier Apps

  • Multi-core Android device
  • Running v4.0 (Ice Cream Sandwich) or higher
  • Rear-facing camera with at least 3MP resolution
  • WiFi / Cellular access
  • High resolution screen (greater than 640 x 480 pixels)
  • Note: Robust rugged devices are available that would be ideal for day to day use, please contact us for the latest recommended hardware
  • Currently verified devices include Samsung Galaxy SIII, Galaxy Nexus, Galaxy Note II, Galaxy Nexus 10, HP Slate 7, and Honeywell 70e Black


Server

  • For small users (three or less) a server may not be necessary
  • For larger clients, server specifications vary depending on how many users are likely to use the system
  • Minimum specification of a server is 2GHz Quad core processor, 8GB RAM, RAID 1 or 10 fast disk array or SSD
  • Microsoft SQL Server 2008 R2 Express for up to 3 users, above 3 users Microsoft SQL Server 2008 R2/2012 Standard


Other items to consider

  • A digital camera
  • An A4 flatbed scanner
  • A laser printer for general printing
  • A smart UPS system with appropriate software for shutting down the server during power failure
  • A backup device and software to automate your backup procedures
  • Anti-virus, Firewall and other essential software to keep your computer system safe
  • Zebra label printer
  • Datalogic Memor barcode scanner and cradle
  • Touch screen display
  • Mobile Internet Device for Frontier Yard
  • WiFi network
  • Tablet PC