Category Archives: Newsletters

October 2016 Newsletter

October Newsletter

SSL Certificates

What is an SSL Certificate?

SSL Certificates are small data files that digitally bind a cryptographic key to an organizations details. When installed on a web server, it activates the padlock and the https protocol and allows secure connections from a web server to a browser. Typically, SSL is used to secure credit card transactions, data transfers and logins, and more recently is becoming the norm when securing browsing of social media sites.

Potentially a computer in between you and the server can see your credit card numbers, usernames and passwords, and other sensitive information if it is not encrypted with an SSL Certificate. When an SSL Certificate is used, the information becomes unreadable to everyone except for the server you are sending the information to, helping protect is from hackers and identity thieves.

Why do you need an SSL certificate?

SSL Certificate protects your sensitive information and keeps data secure between servers. An organisation needs to install the SSL Certificate onto its web server to initiate a secure session with browsers. Once a secure connection is established, all web traffic between the web server and the web browser will be secure.

Web browsers give visual cues, such as a lock icon or a green bar, to make sure visitors know when their connection is secured. This means that they will trust your website more when they see these cues and will be more likely to buy from you.

This is an example of a site that has an SSL Certificate.

Instead of just HTTP sending data, SSL combines with HTTP to form HTTPS, which is a secure way of sending data from one computer to another. A padlock, a green bar, or https in the address bar are all indications that the site you are visiting is protected by an SSL certificate.

Google’s main job is to deliver good and accurate results when someone searches for something. Due to this, Google will soon start demoting sites without an SSL Certificate as they want everything on the web to be travelling over a secure channel.  In the future your Chrome browser will flag unencrypted websites as insecure, displaying a red “x” over a padlock in the URL bar. Chrome currently displays only an icon of a white page when the website you’re accessing is not secured with HTTPS. The change will draw even more attention to the sites that are potentially insecure.

How do I get an SSL Certificate?

It’s easy to get started with SSL. Contact DH Systems and we can guide you through the process and help you purchase the correct SSL certificate and install it on our web server for you.

 SharkProtect

We are introducing a new service which allows you to send your images and PDF documents to the cloud for disaster recovery and backup. Computer files are backed up to the cloud automatically and continuously whenever you’re connected to the internet.

Cloud backup is efficient and reliable. One of the main problems businesses have with their data is ransomware, this is a virus that infects your files and demands money to get your files back – the only thing that can save your files is a good backup.  It is important to keep a copy of your files offsite, even if business files are backed up on a file server as a flood, fire, or theft could destroy the computers and backups. Keeping backed up files in the cloud ensures data is safe no matter what is going on at your office. One of the main advantages of uploading images and documents from Frontier to the cloud is accessibility. As long as there is access to the Internet on a computer or smartphone you can access your files at anytime, anywhere so there is no need to travel around with a laptop or go back to the office to see that important file.

Cloud backup is simple and affordable; with cloud backup you only pay for the storage that you need. Uploading your valuable files to the cloud is safe and it will protect them. Saving information to a disk or an external hard drive is far from a suitable solution for businesses as these can go missing, be corrupted or get damaged.

 

Auction payments go live at Car Transplants

Car Transplants auction site now have online payments available, you can pay for the vehicle you have won at auction using debit or credit card through Sage Pay. This is an excellent new feature as it allows you to complete the payment process quicker than ever. It is easy to understand and simple to use, once you win the vehicle at auction all you have to do is enter your payment details and confirm your purchase. You can also save your payment details to make your checkout quicker next time you buy a vehicle at auction from Car Transplants.

This new feature improves the overall customer experience of using your site and makes it easy for visitors to complete their purchase meaning they are more likely to buy from you again.

 

Get to know Kevin

This month we are focusing on getting to know a little more about Kevin McHugh from our Desktop development team. We have caught up with Kevin and asked him a few questions about his role at DH Systems. Read on to find out what he has to say….

What is your job title?
Code Monkey

What is your job role?
My day mainly consists of avoiding Dave’s wrath, clearing up the debris left behind by a new Dismantling role out, dreaming of escape, avoiding responsibility, snacking and if time permits writing code for the various Frontier systems.

How long have you been at DH Systems?
I am currently four years into my life sentence. With time served and good behavior I should be eligible for parole by 2025.

What did you do before you joined DH Systems?
My lawyer has advised me against answering this question. Suffice to say that my actions where what landed me locked in a windowless room and chained to a keyboard 8 hours a day.

What do you enjoy the most about your role?
I enjoy making unnecessary changes to Frontier that make things either needlessly complicated or arbitrarily changing things to see how quickly I can confuse our clients.

What do you do in your spare time?
I had children and now I spend the little time I have left and conscious each day watching old episodes of Murder She Wrote and The Chase.

What is your favourite colour?
Black.

What is your favourite food?
Anything that was once alive, preferably dripping in fat and served with fries. I have a deep distrust of so called “Healthy options” or anything that can be found in the ground, growing on something else or generally occurring in nature.

What is your favourite film?
Anything with Serial Killers, Space Ships, Nazis, Kung-Fu, Aliens, Satanic Cults and Giant Robots. Or any combination of the above hitting one another.

Any interesting facts about you: I suffer from quantephobia.

 

Responsive web design has now been launched on Motorhog’s Sell My Car. This allows desktop webpages to be adapted to look good on all devices. Web pages can be viewed using many different devices: desktops, tablets and phones. Your web page should look great and be easy to use regardless of the device.  Sell My Car is now optimized for mobile and tablet users and with a simplified interface, will result in great user experience no matter what device you are using.

One of the main advantages for a business to have responsive web design is that your rankings will be higher in Google. Small and big businesses can benefit from more website traffic and leads. When your site has one responsive design that scales to fit any device you don’t need another version of your website that’s built just for mobile devices. Therefore, with only one strategic URL, you strengthen your SEO. Google states that responsive web design is its recommended mobile configuration, and even refers to responsive web design as the industry best practice.

A responsive design makes it super easy and enjoyable for users to browse your site. Images will properly scale and text descriptions will be easy to read. If a user finds it difficult to browse on your website, they’ll quickly leave in frustration. 40% of all mobile users will abandon a web page if it takes more than three seconds to load. This clearly illustrates the necessity of faster loading times for mobile devices, which is something responsive web design can deliver.

If you don’t offer your users or potential customers a good experience on the device of their choice, you may lose visitors or customers. On the other hand, if you make sure that the experience they will have on the various devices is good, you are more likely to retain them as visitors and later convert them to customers.

Google announced that more searches take place on mobile devices than on desktop. This means an increasing number of your target audience will view your website on a small device. That’s why it’s crucial that your website is able to adapt and serve the needs of your users, regardless of what they use: PC, tablet or smartphone. People today expect websites to work on many devices.

The future of the web is mobile and it is estimated that by 2017 more than 5 billion people will use mobile phones, so by using responsive web design you are preparing now for the future. Having responsive web design is cost effective and allows you to stay ahead of the competition.

Below are some examples of Motorhog’s Sell My Car responsive website. As you can see when the webpage is viewed in a smaller device the content and images also resize to make it easier for you to read.

Desktop version.

Tablet/iPad version.

Smartphone version.

Have a look for yourself at http://sellmycar.motorhog.co.uk/sell-my-car/

 

Password Policy

A password policy is a set of rules which are designed to increase computer security by encouraging users to set strong passwords, establish the protection of those passwords and the frequency of change. You need an effective password policy to prevent passwords from being guessed or hacked. A weak password provides attackers with very easy access to your computer system whereas strong passwords are considerably harder to crack – even with the powerful password-cracking software that is available today.

A weak password would contain your username, your real name or your company name or even no password at all! Strong passwords would be at least seven characters long, wouldn’t contain your username, real name or company name. It would not contain a complete dictionary word, e.g. Password. A strong password would be significantly different from previous passwords and passwords that increment like Password1, Password2, Password3 are not strong. Your password should contain upper-case letters, lower-case letters and numerals.

It is important never to share your password with others as you are responsible for any activity conducted under your username. If someone else is logged in under your account, you’re still responsible for whatever happens. By keeping your log-in information private, you’re making sure that your personal information stays private, too. If you share your sign-in information, that person now has access to your personal information, including confidential items. Not only shouldn’t you share your username and password, make sure you log off when you’re not at your desk. If you leave your desk unattended with the computer logged on, others can see your personal information and inappropriately access all the data that you have permission to access.

Content Filtering

Content filtering is the use of a program to screen and exclude from access or availability Web pages or e-mail that is considered objectionable. It is used by organisations as part of Internet firewall computers. At DH Systems we use pfSense as a platform for proxy service, pfSense is an open source firewall computer software which is installed on a physical computer or a virtual machine to make a dedicated firewall for a network. The pfSense works as a virtual machine on Hyper-v platform and works on separate VLAN to isolate this traffic. We use central policies on our domain to configure workstations only to route web traffic through the pfSense proxy. The Ntopng gives information about web usage per workstation.

Securing your network with a professional firewall

What is a firewall?

A firewall is a software program or piece of hardware that helps screen out hackers, viruses and worms that try to reach your computer over the Internet.

What is Cisco ASA?

We use Cisco ASA at DH Systems for security, our IP phone system is secured by the ASA, as well as access to our web servers published to public network. Cisco ASA is a security device that combines firewall, antivirus, intrusion prevention, and virtual private network capabilities. It provides proactive threat defence that stops attacks before they spread through the network. An ASA is valuable and flexible in that it can be used as a security solution for both small and large networks. Cisco ASA has excellent features including the ability to diagnose crucial interfaces and in case of any problem on those interfaces they fail over the provide service continuity.

 

Dave visits the ARA so you don’t have to

Dave, Steve and Hugh are on a road trip around the USA visiting various yards and will be attending the ARA’s annual convention and exposition. The yards they will be dropping by are as follows – Robertson’s Auto Salvage, Bishops Used Auto parts, Foreign Auto Parts and Chuck’s Auto Salvage. Their road trip will start in Boston and end in Baltimore where the ARA conference will be held. They will be stopping off at Connecticut and Pennsylvania in between.

The Automotive Recyclers Association allows associates to join from around the world at the premier event of the industry that excels with opportunities to learn of new products and services, experience outstanding educational sessions and network with colleagues. The ARA convention includes 24 Educational sessions, technology forum, 10 hours of exposition with over 100 exhibitors, updates from ARA committees and much more.

Here are a few pictures from the road trip so far…

 

     

 

I would like to let you know I will be leaving DH Systems at the end of this month. Working at DH Systems as our Digital Marketer has been a fantastic learning experience and I am so thankful for the skills I have learned. I have thoroughly enjoyed being a part of DH Systems and being able to work with such a knowledgeable team. I am looking forward to see what the future holds and I would like to say a huge thank you to everyone at DH Systems for making my time here enjoyable, for being so supportive and for giving me the opportunity to learn.

I wish you all the best and good wishes for the future.

Laura

 

 

If you are looking for a place with excellent food, great drinks and a homely atmosphere then visit The Makars Gourmet Mash Bar. Located in the heart of Edinburgh with stunning views of the city, The Makars Gourmet Mash Bar is the perfect place for relaxed dining, snacks, coffee or drinks.

Visit their website to view their menu or book a table now.

 Facebook
   Instagram

Stewart Brewing is an award winning brewers, stocking a wide range of beers including core range, hop series, limited editions, mixed cases, cask regulars and keg regulars. Their ‘radical road’ beer has just recently won the World beer award. Stewart Brewing also offer other services such as Brewery tours, where you can get an insight into the creative process of making beer and flavors and shown around the brewery. Visit their site to browse the large selection of beers!

 Facebook  Pinterest

  Twitter       Youtube

September 2016 Newsletter

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september

September Newsletter

Welcome to our September newsletter.  Once again we have been busy behind the scenes updating your desktop software, fixing bugs and adding new features.  As one of our customers would say, playing with our ones and zeroes.  We are making great progress on our responsive websites, with several released and another few in the pipeline.  There are plenty of new and exciting features planned and as always we appreciate your feedback and comments.

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Thatcham Data Users

Our Thatcham users can now find more accurate wheels for their customers as we now have extra wheel data, such as PCD and number of studs. It will reduce the chance of selling a wrong wheel and then having to refund it. Refunding increases costs because of the cost of delivery. In the new version, when a user adds a wheel through a vehicle, it will automatically do a RegNo lookup to fill in the wheel data for that vehicle. Similarly, when searching for wheels, users can also do a RegNo lookup to automatically fill in the wheel search criteria, which will speed up the search and also find the accurate matched results.

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Dismantling of Tyres, Wheels and NCS Parts.

We are currently working on dismantling of tyres, wheels and NCS parts. When providing dismantling status for tyres, wheels and NCS parts, it can tell the users the availability of the parts when their customers try to buy them. Also the tyres, wheel, and the NCS parts can be sent to Touch Screen Dismantling to dismantle after we added the dismantling ability status.

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Ebay Policies Requirements

Some of you had received the following warning from ebay when trying to upload items. Seller profiles will soon be mandatory while creating a new listing. Support for legacy postage, payment and returns fields will be removed for sellers opted into business policies.

Ebay is pushing the use of business profiles and it is our understand that they are soon going to force everyone who has enabled business profiles to use them exclusively, then at some point the future force all business sellers to use them.

The current version of Frontier has the option to use business profiles if you wish, what this entails is you setting up your payment, return and shipping profiles on eBay and assigning them a recognisable name. Then when you come to upload an item in Frontier you will be presented with three dropdown boxes, one for payment, one for returns and one for shipping rather than selecting the couriers and assigning postage costs.

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Vehicle Labels

We have implemented the ability to print vehicle labels with a big barcode for sticking to windscreen. They’re nominally 20cm x 5cm and are designed so a fork lift driver can scan them without leaving his cab, to make it quick and easy when putting vehicles back in the rakcs. This does require a long range Bluetooth scanner.

To print these labels, a separate printer is required (we recommend Zebra ZT230) as these are bigger than the item labels and the printer settings are slightly different.

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Get to know Laura

This month we are getting to know our apprentice Laura a little better! Laura is our Digital Marketer and manages all aspects of our marketing. She maintains all of our social media accounts and uses them to engage with our customers. Laura creates our monthly newsletter and our other email campaigns as well as writing our weekly news stories. Laura is responsible for DH Systems and our customers’ Analytics/AdWords/Conversions. Her marketing services have also been extended to DH Systems customers and she can take control of your social media accounts, Analytics/AdWords/Conversions and can write content for your website as well as post news stories and create newsletters.
What is the best part of your job?

The thing I enjoy most about my job is that it is fun and it is different each day, social media and the internet are growing rapidly and it’s great to be in a role that is always changing. I like that I get to use my creativeness in my job and can also design new graphics or icons for DH Systems.

What do you do in your spare time?

During the week I like to go to the gym after work and at the weekend I usually go out with my friends. I am interested in art and design and occasionally spend my time drawing or painting.

Favourite holiday destination: The best holiday I’ve been on was Las Vegas, I went a couple of years ago with my family, the hotels are amazing!

A fact about yourself: I have a phobia of onion rings!!

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Graeme’s Bungee Jump

Congratulations to Graeme who has successfully completed his Bungee Jump at Killiecrankie and has so far managed to raise £1,130 of a £1,000 target for his chosen charity XLP. XLP’s main focus is helping disadvantaged youths to give them equal opportunities in society.

A few words from Graeme after the jump…
“It truly was a memorable experience (although, not necessarily one that I will be repeating in a hurry). We reached (and passed) our £1000 target and have been truly humbled by your generosity – especially those people who donated and who I haven’t seen for 40-45 years, and others who I have NEVER met – yet! You all deserve a huge round of applause for your amazing generosity. Thank you from the bottom of my heart.”

You can read more about XLP and Graeme’s story on the jump on his Just Giving page, donations are still welcomed! https://www.justgiving.com/fundraising/Jamie-and-Graeme-go-on-a-Bungee-Jump

GRAEME

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The Heb – Race on the edge: Day 1

My first adventure race and it was truly epic – unbelievable views and terrain added in with pretty much everything from sunshine to storms and lashing rain. The Outer Hebrides consists of Rocky Mountains, sea inlets, gorgeous sandy beaches and peat bogs everywhere else. The race started off with a run to get to the bikes at the start, next there was a decent road cycle and I went pretty well along here and was just outside the top 10. I have never raced over peat bogs before but it is just mental and great fun. We got to the first check point and then aimed for the hilltop – a 300 m summit.

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I checked my time at the bottom of the hill and I was on my original target time so I decided to do the third checkpoint as it was a 90 minute penalty if missed. I went hard on the bike again before getting to the next running section at the stunning tidal Isle of Vallay. There was now another good cycle over to Loch Maddy and the kayaking. The kayak was an out and back with the turning point being a small island. Got back onto dry land and the heavens opened up and the wind had gotten right up. Needless to say the next section was down road heading directly into the wind and rain. After a few long miles it was time to go off-road. Now all I had to do was cycle the last 20km as quickly as I could – I ate every gel I had and went for it. And I held on – I took line honours! I was under no illusions – when my time penalty was applied I would be nowhere near the lead but for me it felt like winning! I ended up 12th after day 1 with which I was absolutely elated.

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The Heb – Race on the Edge: Day 2

Day 2 dawned breezy and wet, not unusual for the Outer Hebrides. Today was all about tactics – do you do just the small first hill and take the huge 5:30 time penalty or take the risk of doing the 2 big mountains but getting timed out… It didn’t seem to me like it was worth doing just one of the big mountains as you only had to go halfway down to get the second summit. I had my own agenda, namely to beat my good friends and arch rivals Martin and Neil – so my strategy was set for me – whatever they did on the hills I would be doing. After a quick sprint I was on their wheels where I stayed despite much shouting of wheel leach.

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There then followed many kilometres on land rover tracks, by this point I knew there weren’t that many people in front of me on the road, more than half of the teams opted not to do the 2 big hills and do just the small hills like us. I got to the next checkpoint on Orasaigh in the lead on the ‘road’. I held my lead for the rest of the cycle. There followed a short run around the headland to the kayaking then a run back to the last mandatory climb of the day. I decided to curl around the hill as this looked better for me. Alas I should have read my instructions properly as I was climbing up the high summit whereas my adversaries were dibbing on the lower summit. So I sprinted back down and over to the check point. I started to jog the last half mile to finish whereupon a little boy, who had been filming us as we went past on the way up, came out and said well done Mister, all you have to do now is beat me and this 11-year-old sprinted off far too fast for me to keep up.

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Hells Hop race

Hells Hop Swimrun – not sure if you all know what a Swimrun is? It is what it says on the tin you swim and run but unlike triathlons you have to take all your kit around the entire course with you! Hells Hop consists of 13 swims and 13 runs totalling up to just under 30km of running and 7km of swimming. The race started with a mass dive from the Tall Ship ‘Lady of Avenel’. I’ve never been scared swimming in the sea before but there were times when panic was looming – you could go for several minutes and see nobody because of the swell. After 40 minutes you get out the water and it was then onto a 2.5km off-road run to the southernmost point of Eriskay.

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Then it was the most exciting and potentially dangerous swims out to the stacks that lie off the south of Eriskay. The swim itself is short at 40m but this is a proper rocky ingress and egress and a lot of tide! I adopted what I will call the ‘seal’ method which basically involved belly flopping up the rocks with each wave and holding on with grim death as each receded. There then followed a relatively gentle 4km along the road before starting the longest swim of the day. I got lucky as this point and got a partner (I didn’t actually have a partner at the start) … Tim! Unfortunately, his partner, Erica, lost her food down a rabbit hole on the first run.  It was a gentle off road run next to the shoulder of a pass where there was a short 100m swim through a lochan. Then a nice off-road run down the other side followed by 9km along the road due west back into the sea. There was a 800m beach swim which was much smoother and nicer than expected from our earlier sea swims. The race was almost done now with 4km along flat landrover tracks followed by a nice 1250m swim in a loch. Then 2km along the road, 750 swim and 200m sprint to the finish. Big thanks to Tim who dragged me around the rest of the course quicker than I would otherwise have gone.
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I would like to say a massive thanks to all the team at Durty Events for putting on The Heb, a truly epic race and a very heartfelt thanks to all the marshals and volunteers who give up their precious time to allow us to race. Also a massive thanks to the organisers of Hells Hop Swimrun, their safety crews and all the volunteers that make these events possible and of course the sponsors!

You can read The BBC’s news article on Hell’s Hop and see some pictures here! http://www.bbc.co.uk/news/uk-scotland-highlands-islands-37337078

 

August 2016 Newsletter

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AUGUST

August Newsletter

Another month has flown by and the winter months are fast approaching. This month we have released our first responsive customer website and we are continuing to work on new projects. We have a very busy month ahead with our staff participating in events which you can read all about and more in this month’s newsletter…

 

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DH Systems Investing in the Future

DH Systems are getting ahead of the game in technology with our brand new server, a Dell PowerEdge R930. The server comes with a massive 1TB of memory installed and E7-4800 v4 processors with 4 processing sockets providing 128 logical processors. The Dell PowerEdge R930 is a top of the range server with lots of capacity to expand the server as well. Dell launched the PowerEdge R930 in April, declaring it their most powerful server to date.

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Repossessions UK

We have just released our first responsive website for a customer. Repossessions UK is now live and lists vehicles, plants and other things for sale. Responsive web design provides an optimal viewing and interaction experience – easy reading and navigation with a minimum of resizing, panning and scrolling across a wide range of devices from desktop computer monitors to mobile phones. It’s taken time to fine tune the designs and find a way to present the information on both desktops and mobile devices.

Have a look for yourself at www.repossessions-uk.com

 

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Another new responsive site and a new product from DH Systems. We are always looking for new and exciting ways of getting ways of getting used parts into new places. With this in mind, we are developing relationships with body shops and repairers to encourage the usage of used parts in their jobs. AutoPPP is our end-to-end parts procurement platform, a fully customisable, fully integrated white label parts procurement system, designed to save the body shops money and promote the usage of genuine used parts.

 

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Graeme’s Bungee Jump

Our Documentation and Training Manager, Graeme, will be taking part in a 40 metre charity bungee jump for XLP. The jump takes place at Killiecrankie on Saturday 3rd September.

Graeme’s background on the jump: “After a weekend of too many beers, I (along with 7 others) agreed to help my nephew raise money for his chosen charity by bungee jumping. By the time the Monday morning came around, I was the ONLY person left who was still prepared to do this!”

The chosen charity is XLP, the charity aims to serve the community by meeting the social, educational and behavioural needs of young people, empowering them to make wise lifestyle choices and to realise their potential. Visit www.xlp.org.uk to find out more.

www.bungeejumpscotland.co.uk/killiecrankie-bungee-jump/
https://www.justgiving.com/fundraising/Jamie-and-Graeme-go-on-a-Bungee-Jump

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Dave has three upcoming races that he is participating in, The Heb, Hell’s Hop and Loch Gu Loch.  The Heb takes place on 3rd-4th September, it is an adventurous journey that includes running, mountain biking, kayaking and navigating in the Hebridean Island chain off the west coast of Scotland. Hell’s Hop arrives in the Outer Hebrides on 10th September, it promises to be an incredible, unique and wild course. The course includes 29K of running and 6K of epic swimming. Dave will also be taking place in Loch Gu Loch, this will be on 1st October in Loch Ness and will consist of an 8K swim and a 47K run.

Dave recently completed the Aberfeldy Half Iron Man, which took place in the surroundings of Highland Perthshire. It included a 1900m Swim, 90K cycle and a 21K run. Well done Dave!

Find out more about the upcoming events by visiting their sites and Facebook page…  www.theheb.org www.hells-hop.com www.lochguloch.com

Hell’s Hop
Loch Gu Loch

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Ransomware

Ransomware is a type of malicious software designed to block access to your computer system and encrypt your files until a sum of money is paid to decrypt them. Malicious programs can enter your system when you open a website or e-mail attachment containing malware. It can also get on your network if it has been misconfigured and your system may be port-scanned and a vulnerability found.

We can help get you setup to keep you as safe as possible from Ransomware. There are multiple ways which can help to prevent infection but it will not protect against all attacks. Make sure you are using an up-to-date computer and virus checking program. Be careful what emails you open such as unexpected invoices, payments, deliveries and don’t open any attachments from anyone you don’t trust, the same goes for links – don’t click on them unless you trust them. Use a content filtering system to block or deny access to unwanted websites and programs and use an external email filtering service to stop or slow virus emails coming into your network. You can have an IT expert to configure your network for maximum safety and you can put an IT policy in place and make sure your staff know what they can and can’t do. Another way to help prevent infection is by having regular backups and make sure they are offline. Most importantly get advice and help before it’s too late!

Call us on 0131 334 7515 for more information and advice.

 

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How long will you wait for a website to load?

The BBC have recently written a column about how long someone will wait for a shopping website to load. According to their research, nearly half of us won’t even wait three seconds for the website to load before going somewhere else. They say just half a second difference in page load times can make a 10% difference in sales for an online retailer. Many don’t even know that their sites are running slowly because their IT teams are concentrating more on keeping the service up and running than on speed and performance.

It is believed a page load time of 2.5 seconds or below strikes the right balance between functionality and speed, so don’t lose potential customers because your website is running too slow!

For more information, read the full article at http://www.bbc.co.uk/news/business-37100091

 

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If you are looking for a place with excellent food, great drinks and a homely atmosphere then visit Makars Gourmet Mash Bar. Located in the heart of Edinburgh with stunning views of the city it is the perfect place for relaxed dining, snacks, coffee or drinks.

Visit their website to view their menu or book a table now.

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Stewart Brewing is Edinburgh’s local, independent brewery. It is one of Scotland’s most successful and reputable breweries. They sell everything from bottled beers to cask & keg brews. Having a party? Stewart Brewing can provide the beer! You can also visit the brewery for a tour and see how it is made.

        Facebook
        Twitter
   Youtube
        Pinterest

Click on the video below and see Dave featuring in Stewart Brewing’s advert!

July 2016 Newsletter

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JULY

Nearly made July Newsletter

It’s been another busy month at DH Systems.  We barely noticed July and summer seems to have passed us by.  As always we are continuously working hard on updating our desktop and website software and have been pushing out updates recently.  Read on to hear about what we’ve been up to…

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CARS Expo

We would like to say a big thank you to those of you who stopped by DH Systems stand at the CARS Expo. It was great to have the opportunity to speak to new people and to discuss how DH Systems can help your business. We had an excellent turn out with a busy two days at CARS and we were able to show visitors live demos of our products. We hope you enjoyed the demos and learned more about what DH Systems has to offer. We also had a fantastic night at the Gala dinner on Wednesday with the team at FAB and Darren from Combellacks. Great food, entertainment and a lot of wine in the Launchpad Suite at Donington Park Circuit, a great opportunity for networking.

For more information or to request a demo please contact us directly.

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Get to Know Steve

Steve was born and raised in Coventry, home to many car manufacturers and both his parents had long careers with Jaguar Cars and his brother currently works at Aston Martin.

Steve started his computer experience on a Sinclair Spectrum at his neighbours house before acquiring a Z80 based Tatung Einstein computer where he learned to program in assembler, then starting University taking a course in Computer Science. At one time Steve was the youngest engineer at IBM, where he worked for several years on mainframes and mini-computers and ended up working on the UK cheque clearing and payment machines based in Northampton.

Then back to assembler, this time x86 with Phoenix BIOS, then over to Seattle in the USA for a few years working on Embedded BIOS, followed by a 15,000 mile US road trip.  Back to reality in the UK where Steve started his own website design business making all kinds of websites before joining a furniture company and designing their website along with office layouts, logos, graphics and anything else he could get his hands on.

Steve ultimately joined DH Systems about six years ago where his first project was to launch the SalvageMarket auction site, that has been running over five years now and has sold nearly half a million vehicles.  Six years in and the web team has gone from one person to five and one website to over sixty websites.

Steve is married, has a dog called Faraday and a cat called Newton.  Steve’s hobbies include photography, travel, acoustic guitar and he runs the website for an animal rescue charity.  Steve spends his time listening to music and playing the odd game on PS4 – currently Uncharted 4.

What is your favourite film?
Both “The Fifth Element” and “Leon”

What is your favourite food?
Pizza, pasta, chicken curry

What do you enjoy most about your role?
I enjoy designing new stuff and teaching

An interesting fact about yourself: I once drove from Los Angeles to Seattle in one day, 1,137 miles!

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Frontier Dismantling ebay news

We continue to improve and enhance our Frontier Dismantling ebay compatible application.  Recently we have started to roll out our new improved responsive ebay templates that are much better for mobile phones and tablets and is now the recommended approach for ebay.

Information from ebay tells us that they are moving towards requiring all sellers to use ebay policies for shipping, returns and terms & conditions.  The good news is that our application is fully compatible with these new policy templates.

To further enhance your listings, we can now link parts together from the same vehicle.  This means that when your customer finds a part on ebay, they can also quickly view the other parts from the same vehicle.  Perhaps your customer needs both a left and right door mirror or wants the entire wheel set you’ve listed individually, now they can find these parts quickly, simply and accurately.

Frontier Dismantling new features

We are just adding the final touches to a brand new feature built directly into Frontier Dismantling.  How would you normally determine which parts to remove from a vehicle?  With our new ranking system that gives you between 1 and 5 stars for each part down to the model level, we can indicate the potential demand and previous sales history of that part.

This is designed to give you a hint in the right direction as to whether you should dismantle this part or not. This brings us onto the next feature, directly next to the ranking.  We can now show you the average dismantle time for each part on a vehicle.  This is also handy to give you an approximate time to prepare the part for sale and can help you cost the time it takes to dismantle the part against the potential profit of the part.

 

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If you are looking for a place with excellent food, great drinks and a homely atmosphere then visit The Makars Gourmet Mash Bar. Located in the heart of Edinburgh with stunning views of the city, The Makars Gourmet Mash Bar is the perfect place for relaxed dining, snacks, coffee or drinks.

Visit their website to view their menu or book a table now.

 Facebook
 Instagram

 

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Stewart Brewing is an award winning brewers, stocking a wide range of beers including core range, hop series, limited editions, mixed cases, cask regulars and keg regulars. Their ‘radical road’ beer has just recently won the World beer award. Stewart Brewing also offer other services such as Brewery tours, where you can get an insight into the creative process of making beer and flavors and shown around the brewery. Visit their site to browse the large selection of beers!

 Facebook  Pinterest

  Twitter       Youtube

June 2016 Newsletter

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June Newsletter

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Next month we will be attending CARS EXPO 2016 at Donnington Park Circuit, Derby. The event will be held 13-14 July and will give you the opportunity to come along and see demonstrations of our products and have a chat with us. You can visit the indoor exhibition, skills lab, off-site tours and also attend the conference sessions with your free ticket.

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Get your free ticket before it’s too late! Visit CARS website www.cars-expo.com Call 020 7633 4500 or email info@cars-expo.com

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We have created a LinkedIn page for DH Systems where we will be posting our latest news stories and we will be using it to connect with our customers. For news and updates search for DH Systems Consultancy Limited and connect with us today.

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Don’t forget to follow us on Twitter, Facebook and Google+

 

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We have recently had some staff changes at DH Systems and in the past few months we have welcomed three new faces to the team. Kelly, David and Hélder have all recently joined us and are settling into their roles within DH Systems. Kelly is now responsible for our accounts and administrations, in her role she deals with incoming and outgoing payments, payroll administration, booking staff travel and assisting customers with general queries. David is our new Support Analyst, taking over from Duncan who has recently left us, he will be supporting DH Systems customers with our Frontier Salvage and Frontier Dismantling software and he will also be supporting DH Systems IT infrastructure. Our new web developer Hélder is responsible for maintaining existing websites, creating new customer websites and developing new technology for all our websites.
We have written an article on Kelly, David and Hélder so if you want to learn more about them you can head over to our website and read our latest news stories.

 

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We have just released a new service to send text messages to your customers. You can send a message directly from both Frontier Salvage and Frontier Dismantling to any UK mobile number. We can also automate messages, such as when parts or vehicles are ready for collection, or outstanding balances on invoices and payments received.

If a customer replies, we send you the reply via email so you can keep up with the conversation. We can also write you a custom message handler, such as ‘reply delivery for a quote’, and our system will process the intention of the message and then pass the message onto the right department.

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We have created completed list documents for our customers to access for information on our software. The list holds information on bug fixes and new features, it also holds important information regarding upcoming changes and existing software. Each time a new version of our software is released a completed list is created. In the completed lists you will find a description of each new feature which has been added. Screenshots have also been provided which show you step by step how to find the part where the change has been made. Why should you read the completed lists? You will be able to find details on new features that have been added and if a new version is released you can read all about it to get yourself familiar with the new version. You can access the completed lists by following the steps and screenshots below.

Frontier Dismantling > Opening Screen > Go To “Help” option:

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Help Drop Down Options > “Dismantling User Guide”:

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Take user to Help Documentation > Opening Screen (example):3

 

 

 

 

 

 

 

Select “What’s new?” option:

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…either click in “Completed List x.xx” (in left-hand panel) to view documentation…5

 

 

 

 

 

 

 

… or click on “PDF Format” of relevant file …6

 

 

 

 

 

 

 

 

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Responsive websites allow a website to adapt and provide an optimal experience on any device it’s being accessed from. Having a responsive website is essential as your website should look and function perfectly for a user on a computer, laptop, tablet or smartphone. Here at DH Systems we can take care of this for you and can create a web page that responds to or resizes itself depending on the type of device it is being seen through. The importance of responsive websites is increasing as the number of people accessing websites through mobile devices also increases.
If you would like to increase your conversion rates and overall traffic, then contact us now for more information on how we can help.

 

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If you are looking for a place with excellent food, great drinks and a homely atmosphere then visit The Makars Gourmet Mash Bar. Located in the heart of Edinburgh with stunning views of the city, The Makars Gourmet Mash Bar is the perfect place for relaxed dining, snacks, coffee or drinks.

Visit their website to view their menu or book a table now.

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Below are some reviews on The Makars Gourmet Mash Bar. 

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Stewart Brewing is an award winning brewers, stocking a wide range of beers including core range, hop series, limited editions, mixed cases, cask regulars and keg regulars. Their ‘radical road’ beer has just recently won the World beer award. Stewart Brewing also offer other services such as Brewery tours, where you can get an insight into the creative process of making beer and flavors and shown around the brewery. Visit their site to browse the large selection of beers!

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May Newsletter 2016

May Newsletter

The 2016 CARS EXPO will be held at Donnington Park Circuit, Derby on 13-14th July. Come along and visit us to see demonstrations of our products and to chat about our latest features. While you are there you can also visit the indoor exhibition, the skills lab, off-site tours and the conference sessions. Don’t forget to get your ticket for Europe’s premier event for auto recyclers and material processors!

 Get your free ticket now by visiting CARS websitewww.cars-expo.com , call 020 7633 4500 or email info@cars-expo.com

DH Systems welcomes our newest member of the team, Kelly Sinclair. Kelly will be taking care of our Accounts and Administration, her role includes dealing with incoming and outgoing payments, payroll administration, booking staff travel and she will also be assisting customers with general queries. During her time at DH Systems, Kelly is most looking forward to getting to know the team better.

Kelly has previously worked a few summers in Ibiza and has sat next to Howard Donald (of Take That fame) on a plane once!

A few questions for Kelly…

What do you like to do in your spare time? Drink gin, travel, talk myself out of going to the gym.

Pets:  No pets, although my daughter asks for this to change DAILY.

Favourite film: Hairspray (Ricky Lake version only).

We are looking forward to getting to know Kelly and having her as part of the DH team.

 

Digital marketing is rapidly growing and is set to be the future of marketing, it can help grow your business and allows you to easily connect with existing customers as well as reaching out to potential customers. We understand that keeping your social media accounts up to date or creating marketing campaigns can be difficult in your busy schedule which is why we are offering our Digital marketing services to you.

With our Digital marketing apprentice Laura on board, we can maintain your social media accounts including Twitter, LinkedIn, Facebook and Google+ which are all essential in a business to connect and build trust with your customers. We will post regularly with news and updates in your business. If you don’t already have social media accounts, we can set these up for you so it is completely hassle free. We can create news and email campaigns such as newsletters, which will make your customers feel more involved with your business and keep them up to date. Our Digital marketing services also include writing engaging content for your website as well as posting news stories on your behalf to interact and encourage engagement with customers.

We can measure your online marketing with Analytics to establish how effective a campaign has been or to obtain information on how customers use your website or respond to your advertising. Laura will also manage your conversions and adwords which allows you to see how effective your ads have been. Once we have gathered the information on your analytics, conversions and adwords, a report will be prepared and produced so you can see for yourself the difference Digital marketing has on your business.  Having a Digital Marketing strategy will help you get ahead of your competitors and improve your business overall, so don’t miss out, contactmarketing@dhsystems.co.uk for more information.  Some examples of our own marketing material can be found on our website in ‘Latest news’ or visit our social media pages.

At DH Systems our ebay module is an essential package that allows quick and easy export of parts straight onto ebay and when parts are sold your stock is reduced and invoices generated automatically in Frontier Dismantling. We have added some fantastic new features to our ebay module giving you a faster and easier way of creating Buy It Now or auction listings from within frontier. Our ebay module allows items to be categorized as “Shop item” &/or “Auction Item” before posting to ebay for easy understanding of what each item is.

We have included a feature which notifies you with a warning message, if necessary, prior to posting the item on ebay, for example “Title too long (>80 chars)”, this reduces the room for error when posting items. Our ebay module automatically downloads orders into the Frontier Dismantling for easy processing and can also automatically update tracking information on ebay, saving you time and effort from doing this manually.

Our ebay module has options for suggested store categories (primary and secondary) which can be manually set or suggested. It automatically suggests Titles and Descriptions for your listings as well as allowing the creation on Templates in Frontier for more refined details, vastly reducing the amount of work required to create a listing.

Our Ebay module enables “Buy It Now” and “Best Offer” prices and allows “Duration” items to be displayed. It also enables “Auto Re-List” if the item is not sold within a specific Duration. You can Auto-populate “Price” field, Auto Reject and Auto Accept values pre-populated and also upload vehicle or part images and videos directly from Frontier making the process of uploading items as fast and as easy as possible.

Contact us on 0131 334 7515 or email us info@dhsystems.co.uk to find out how our Ebay Module software can help your business.

 

Our new EZ-Route software allows you to plan and track your local deliveries. The system collects the days’ deliveries and suggest the easiest route for your deliveries. With EZ-Route, you can see how long it will take your driver to run a route and with real-time GPS tracking you can see exactly where the driver is, where his next stop is and if he is behind schedule or not.  EZ-Route pre-checks addresses to ensure your driver is going to the correct place and also allows you to alter the delivery route on the map as you wish. You can see how long the driver was at each stop and if they followed the correct route you planned. The mobile app in EZ-Route enables an electronic signature from the customer to be collected and recorded. Overall EZ-Route saves you time, money and leaves you with happier customers!

Using EZ-Route is fast and simple.

  • Link to EZ-Route is created at “Create Invoice” stage
  • Items sent to EZ-Route
  • Driver’s route auto-calculated by EZ-Route, including estimated delivery time
  • Delivery address sent to driver’s mobile phone/tablet

Here are some screenshots of EZ-Route in action

Delivery Planning

Tracking and Stats

Mobile App

For further information on why you need EZ-Route, contact us now on 0131 334 7515 or email info@dhsystems.co.uk

 

New features – coming soon! 

MyDataShark is a status screen that shows you real time information about your business, such as vehicle uplifts & movements, parts sold, invoices raised and parcels shipped. The system connects directly to your desktop system giving you up to date statistics and data. MyDataShark has been updated, allowing you to record historical data on the systems so you can measure your performance over weeks and months to compare previous data with your current data, allowing you to have simple access to all of the information you need.

With our new and improved MyDataShark you can alter the way you view the statistics depending on what you want to see, you can choose to view the information in days, weeks, months or quarters. Below are screenshots showing the step by step process on how the stats work.

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You can view the stats in day, weeks, months or quarters.

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HelloShark has been created to keep your customers informed and up to date, it is designed to update your customers on the latest information on your database such as vehicles, parts, auctions, breakers or ebay items. HelloShark collects contact details from people who have visited your website, it will then automatically generate the information from your desktop database and email it to your customers on a weekly basis. HelloShark will only need to be set up  by you once and then you don’t have to worry about a thing as we will manage all of the subscriptions, un-subscriptions and all aspects of managing the email list on your behalf from then on.

Some examples of HelloShark are below…

 Follow our HelloShark twitter for product updates @HelloShark_ or find us on Facebook

Fancy a beer?

Stewart Brewing is Edinburgh’s local, independent brewery and is one of Scotland’s most successful and reputable breweries. Whether you’re looking for bottles, casks or kegs – they have them all! If you’re looking for high quality beers and exceptional customer service then head over to their website to view their wide range of award winning products.

 www.stewartbrewing.co.uk
 @StewartBrewing

Relax and take a break.

The Makar’s Rest is a restaurant situated in Edinburgh, serving the finest Scottish food and drink. Come along for some great food or to simply try out their selection of hand picked beers and wines. Visit their website to view their delicious menu or to book a table.
  www.makars-rest.com or search for The Makars Rest on Facebook

April 2016 Newsletter

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April Newsletter

April is upon us already and it’s barely stopped snowing in Scotland. The air conditioning in our office has hardly been used, we are looking forward to some warm weather for a change.

We have been busy as always with the BVSF AGM in Coventry and some staff changes in the office. We will update you about the staff changes in the next newsletter due in May.

Any feedback about our newsletter? We would welcome any thoughts you have good or bad, please email us at marketing@dhsystems.co.uk and let us know. Want to be featured? We are looking for any of your news you want to share, we would also like to feature some of your companies and procedures in our monthly updates.

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We attended the BVSF AGM this year at Coombe Abbey.  A big thank you to Roger West for organising this event.

As tradition dictates, Dave Harcourt at DH Systems picked up the wine bill for the meal this year, we hope everyone had a nice time.  Did anyone miss Dave’s new magic show?

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DH Systems announces Dave’s new evening entertainment show where you can watch The Incredible Dave bend a series of other people’s cutlery in front of your very eyes, and watch as Dave opens a bottle of wine (in under 10 minutes) with just the power of his sheer will, a teaspoon and some mild audience participation. Book now to avoid disappointment.

hHugh ordered a couple of drinks for the table

We held our DH Systems Annual Forum on the day after the AGM.  We appreciate the customers who came to see us and if you didn’t, you missed:

  • Demonstrations of our latest products
  • A chat about EZ-Route our new delivery and collection feature
  • A chat about EZ-Parts and some enhanced features
  • Twitter and Facebook from the desktop systems
  • Training and help manuals
  • Social media brief – what can we do and why you should care
  • And much more…

See you at the next one?
If you missed talking to us, we will be attending CARS EXPO 2016 so come along and see us!

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We are getting closer to the CARS trade show which will be held 13th-14th July 2016 at Donnington Park Circuit, Derby. CARS is Europe’s premier event of auto recyclers and secondary materials. It is the only event of its kind, asked for by the industry, covering all aspects of the sector.

Come along and visit us at the CARS trade show to see demonstrations of our products, attend the conference sessions and much more including the indoor exhibition, skills lab and off-site tours.

t For your free ticket visit CARS website www.cars-expo.com Call 020 7633 4500 or email info@cars-expo.com

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Our social media pages are being updated daily with new updates or features on our products and our news stories as well as our monthly newsletter which is also posted. You can read updates on the individual products you are interested in by following our accounts on Twitter.

 google-plusFacebook_icon.svg Search for DH Systems Consultancy Ltd on Facebook and Google + 

twitter Follow @dhsystems  for all updates and news at DH.

If you are only interested in a specific product, you can follow this products Twitter or like the page on Facebook for new feature releases and updates. Our product twitter pages are listed below.

@FrontierSalvage                                                               @FrontierImager
@FDismantling                                                                    @FrontierYard 
@FrontierStores                                                                  @FrontierSales_
@FrontierVista                                                                     @Front_Dashboard
@Frontier_eBay                                                                  @ScreenShark_
@FrontierTSP                                                                      @TyreShark
@FrontierTSD                                                                      @HelloShark_
@Frontier_Mobile                                                                @WheelShark
@FRecovery_

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Unfortunately some of our customers have recently been infected with some nasty ransomware.  Basically your computer gets infected and a malicious program encrypts most of the files on your computer so you have to pay a ransom to decrypt them.

There are a number of ways the malicious program can get into your computer or network.  Sometimes your network might be misconfigured and your system may be port-scanned and a vulnerability found.  Otherwise the most likely way for this kind of program to get on your computer is to open a virus laden email or visit a website that has a been infected.

There are ways to mitigate but not totally eliminate the risks of ransomware:

  • Use an up-to-date computer with all the Windows/Operating System updates applied
  • Use a virus checking program that is up-to-date and has the latest definitions
  • Don’t open emails that look suspicious, such as unexpected invoices, payments, deliveries
  • Don’t open any attachments from anyone you don’t trust
  • Don’t click on any links unless you trust them, such as any emailed links or links from naughty websites
  • Have an IT expert configure your network for maximum safety
  • Use a content filtering system to block or deny access to unwanted website and programs
  • Use an external email filtering service to stop or slow virus emails coming into your network
  • Have an IT policy in place and make sure staff know what they can and can’t do
  • Have regular backups and make sure they are offline (as some ransomware can scan your network and encrypt your backups)
  • Get advice and help before it’s too late

Not sure if you are safe?  Give us a call, we can help advise you and get you setup to keep you as safe as possible.

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Many of our customers have already upgraded to the new Frontier version, mostly known as the .NET (dot net) version. If you have not yet decided to upgrade to the new version, we urge you to consider upgrading this year, let’s make 2016 the year of upgrades.

Not sure what to do?
Why not come and see us at CARS this year, you can see the new system in operation and decide for yourself. We’ll be pleased to give  you a demo, answer any questions and show you all the new features and add-ons you can get to work with the system. See you there?

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SCB have recently introduced a new method of photographing parts for their website and ebay. SCB’s new photo booth improves the quality of their images, which is extremely important as your online presence is dictated by your image.

Previously SCB took their photos on a basic table with no special lighting, this resulted in images with a distracting background and left the images looking unclear. Now, with their specially designed photo booth, images are clean looking and great quality and with the plain white background it is easy to focus on the part. These high quality images also allow SCB to show their best parts on ebay.

This week we visited SCB to see the photo booth in action. Here are some pictures…

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Before                                                                          After

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Before                                                                            After

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SCB are currently developing the photo booth to allow larger parts like interior or engines to be photographed with the same quality, as the current surface would not hold the weight of these parts, they are looking to build a stronger extension on to the current photo booth surface.

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Fancy a beer?

Stewart Brewing is Edinburgh’s local, independent brewery and is one of Scotland’s most successful and reputable breweries. Whether you’re looking for bottles, casks or kegs – they have them all! If you’re looking for high quality beers and exceptional customer service then head over to their website to view their wide range of award winning products.

www.stewartbrewing.co.uk
twitter @StewartBrewing

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Relax and take a break.

The Makar’s Rest is a restaurant situated in Edinburgh, serving the finest Scottish food and drink. Come along for some great food or to simply try out their selection of hand picked beers and wines. Visit their website to view their delicious menu or to book a table.
www.makars-rest.com or search for The Makars Rest on Facebook.

March 2016 Newsletter

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The 2016 BVSF AGM is only a month away and will be coming to the Coombe Abbey Hotel in Coventry on 14th April. DH Systems will be attending the event so be sure to drop by our booth during the day in the entrance hall.

On Friday 15th April DH Systems will be holding our annual forum, you can take this time to visit us for the latest information on our products and newest features. We will be giving demonstrations of our products and you will also have the chance to give DH Systems feedback. Please contact us if you would like more information.

 

march 4

The 2016 CARS EXPO will be held at Donnington Park Circuit, Derby on 13-14th July. CARS EXPO is Europe’s premier event for auto recyclers and material processors. It gives you the opportunity to see live demonstrations of products and machinery in use as well as the chance to visit off-site garage tours and the Skills Lab. Your free ticket also includes access to the conference sessions.

march5 For your free ticket visit CARS website www.cars-expo.com Call 020 7633 4500 or email info@cars-expo.com

 

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We post the latest news and updates daily on our Twitter feed to keep you up to speed with all things DH Systems! Follow our Twitter @dhsystems or search for us on Facebook.

We are continuing to build up our individual products Twitter and Facebook presence where we will post on each page with the newest feature releases. Follow our pages below.

@FrontierSalvage                                                               @FrontierImager
@FDismantling                                                                    @FrontierYard 
@FrontierStores                                                                  @FrontierSales_
@FrontierVista                                                                     @Front_Dashboard
@Frontier_eBay                                g                         @ScreenShark_
@FrontierTSP                                                                       @TyreShark
@FrontierTSD                                                                       @HelloShark_
@Frontier_Mobile                                                                 @WheelShark
@FRecovery_

march 6

Are you looking for a Phone system that is easy to set up with no line fees? Our IP Phone System is for you. IP Phone Systems are network based and only requires internet connection rather than dedicated telephone wires to place calls. IP Phone Systems are ideal for small and growing businesses and are simple to set up. There are generally no line fees for IP Phone Systems, the only cost to you is the cost of calls! Our IP Phone System includes full features such as voicemail, menu options and the option to connect your mobile allowing you to answer when outside of the office. Some of the benefits IP Phone systems have are unlimited simultaneous calls, unlimited extensions, plug-and-phone setup: start making calls on a new extension within five minutes, integrated global phonebook, conference calls and personal voicemail inboxes.

If you want to find out more about IP Phone Systems call us on 0131 334 7515 or visit our website for more information. www.dhsystems.co.uk/telecoms-solutions/

 

march 7

As you process vehicles and parts through your system, the image files need to be stored somewhere.  A lot of our customers use a NAS (Network Attached Storage) device and recently many of you have started to run out of disk space unexpectedly.  This has quite a serious consequence as you are no longer able to add images to vehicles and parts, and it can take a week or more and acquire provision new storage space before you are back in business.

Do you need some advice or help with your NAS or network set up?  We have an IT department who specialise in setting up servers and networks for use with your Salvage and Dismantling operations.  We can help you get the most out of your system and plan for the future.

If you are concerned about your storage or would like us to audit your usage patterns and help you plan for the future, give us a call on 0131 334 7515.

 

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We host many of your websites already, however we can also host any website for you.  We offer LAMP hosting on our server and can help you transition your website across, we can help you design and update any website and create anything you wish from scratch.

march 10

We offer email hosting services, either through Exchange in the cloud or Google Apps in the cloud.  Both have their merits and we can help you get setup and choose the service best suited for you.

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We offer cloud backups to our customers.  There are many benefits of having backups and many benefits to using the cloud to store your backups.  A quick summary of the benefits include offsite backup and having multi-redundant backups.  This will allow you to recover your database in many different scenarios including fire, flood, theft and malicious damage.

 

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We will now recommend that you secure your website with an up-to-date security certificate.  HTTPS means that the data that flows between the users browser and our server is encrypted and secured.  This is fast becoming the norm for all websites that take and process personal information such as when your visitors enter details into a contact or enquiry form.
As web users get more tech-savvy, they will expect all websites to use this technology, and with the latest extended-validation certificates installed by us on your website, your company name will glow green in the address bar confirming your identity and giving your customers the added sense that you take their privacy and security seriously.

Not sure what to do next?  Give our web team a call to discuss the options available for your website. 0131 334 7515

 

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Fancy a beer?

Stewart Brewing is Edinburgh’s local, independent brewery and is one of Scotland’s most successful and reputable breweries. Whether your looking for bottles, casks or kegs – they have them all! If you’re looking for high quality beers and exceptional customer service then head over to their website to view their wide range of award winning products.

aieoj9jxT www.stewartbrewing.co.uk  g @StewartBrewing

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Relax and take a break.
The Makar’s Rest is a restaurant situated in Edinburgh, serving the finest Scottish food and drink. Come along for some great food or to simply try out their selection of hand picked beers and wines. Visit their website to view their delicious menu or to book a table.

aieoj9jxTe1e5f0d9b08793e4172c6b348c40b0f6wine-clip-art-wine_in_glass www.makars-rest.com or search for The Makars Rest on Facebook.

 

February 2016 Newsletter

February Newsletter

The 2016 BVSF AGM is fast approaching and will be held on 14th April at the Coombe Abbey Hotel in Coventry, we will be available during the day at our booth in the entrance hall. DH Systems will be holding our annual forum on Friday 15th April where you can come along for more information on our latest products and features. Visit our booth for demonstrations of our products and take the opportunity to give DH Systems feedback. Please feel free to contact us if you have any questions.

 

On 13-14th July the 2016 CARS EXPO will be held at Donington Park Circuit, Derby. This is the perfect time for you to see demonstrations of products and machinery in action and to visit the indoor exhibition, the skills lab, off-site tours and also the conference sessions for all the information you need from Europe’s premier event for auto recyclers and material processors.

 If you don’t already have your free ticket visit CARS website www.cars-expo.com Call 020 7633 4500 or email info@cars-expo.com

 

This month we have been busy creating new Facebook and Twitter accounts for our ScreenShark, WheelShark, HelloShark and TyreShark products. These accounts will be used to keep you in the loop with any new features and updates on the individual product you are interested in. You can read all about our Shark products and what they have to offer in this month and next month’s newsletter.

@TyreShark                                                                         @ScreenShark_
@HelloShark_                                                             @WheelShark

Follow and Like our new pages for the latest product updates.

 

Have you seen our twitter feed? The good, the bad and the pizza. 

Don’t forget to follow DH Systems main twitter account for the latest news and pizza updates. @dhsystems

 

We have recently added some exciting new features to DataShark and as a result we have renamed the product to MyDataShark. MyDatashark is your all in one status screen which gives you a management overview of your company’s performance. The screen provides you with important information on your company such as vehicle movements, sales, imports, targets and performance. Each screen is configurable by the user and you can change the boxes of information as you wish to create your perfect overview. With our recent updates we have improved MyDataShark to now allow you to record historical data on the system so you can measure your performance over weeks and months and compare previous data with your current data, allowing you to have simple access to all of the information you need.

Below are some screenshots of MyDataShark in action.

 

Keeping your customers informed has never been easier with HelloShark. HelloShark is an auto email system that keeps your customers updated on the latest vehicles, parts, auctions, breakers, ebay items or any other kind of information you have in your database. It is completely hassle free for you as the information is automatically generated from your desktop database and is sent to your customers weekly.

HelloShark can harvest email addresses from people who use your website and you can customise the items on a weekly basis if you want to talk about something in particular. We manage all the subscriptions, un-subscriptions and all aspects of managing the email list so all you have to do I set it up once and off it goes!

 

ScreenShark is an application which provides an advertising screen for waiting rooms, sales areas and receptions which can display vehicles and adverts to customers. ScreenShark is great for customising your screen to show information your customers will be interested in.

The screen be customised to include your company logo and also additional information such as weather, time, live traffic map, sport or news headlines or your Twitter feed. As well as this information the screen can also show occasional adverts which can be uploaded as flat jpeg images, for example, Sell My Car promotions, Wanted items, Scrap Metal prices etc. You can change the settings and adverts independently with this application, giving you control over screen timings and advert insertion rate.

This is an example screen of our ScreenShark application. On this screen you can see the company logo, date, time and traffic map.

 

What now?

Want to find out more about our Shark products? Request a demo now by contacting us directly. 

January 2016 Newsletter

January 2016 Newsletter

DH Systems will be attending the 2016 BVSF, we will have a booth offering demonstrations of our latest products and features.  On Friday 15th April, the day after the BVSF AGM, we will be holding our annual forum which is an opportunity to give DH Systems feedback and help guide the development and future direction of our products.  The DH Systems Forum is open to members of the BVSF and non-members of the BVSF.  Please contact us to discuss if you have any questions.  The Forum will be held in a meeting room at Coombe Abbey.

 

The Complete Auto Recycling and Secondary Materials (CARS) trade show is Europe’s premier event auto recyclers and secondary materials. It is the only event of its kind, asked for by the industry, covering all aspects of the sector. This year the trade event will be held on 13-14 July 2016 at Donington Park Circuit, Derby.

Visitors to CARS will get the chance to see working demonstrations which allows you to see practical demos of products and machinery enabling you to see which products would be best for you. As well as this, you can visit the skills lab where you can receive practical assistance from expert trainers to improve your techniques and up-skill your staff. You can also experience the indoor exhibition, participate in off-site tours and attend sessions in the Conference Theater as well as CARS Gala Dinner – all of which is included in your free ticket!
 
To book your free ticket visit CARS website www.cars-expo.com
Call –  020 7633 4500
email info@cars-expo.com

We continue to expand in social media as we have now created individual Twitter and Facebook accounts for each of our products. We will be using these accounts to update you on the latest features and newest releases on the product which will make it easier for you to keep up to date with the specific product you are interested in. Overall news and updates will still be posted on our DH Systems Facebook/Twitter page.

A list of each of the products Facebook/Twitter pages can be found on the DH Systems pages.
 facebook.com/DHSystemsConsultancy  @dhsystems

DH Systems have recently introduced our new training method – training videos! 
Our training videos allow you to watch the step by step process of how to use our software. Our documentation and training manager, Graeme, will talk you through the steps in each video and you will be shown what to do on the screen for you to follow. Training videos make it easier for you to understand how the software works and allows you to get the most out of your staff and software.  Training videos make it easier for you to understand how the software works and allows you to get the most out of your staff and software.

In addition to our new training videos we also have training courses, workshops and modules are also available in a variety of formats including 1:1, small group, class-sized or workroom based sessions. You can contact us for further information regarding our training courses and prices.

We have released our first sample training video which you can view now atwww.dhsystems.co.uk/training/video/